Refund & Return Policy

1.1 Return Due To Change Of Mind

A-scent will happily accept returns due to change of mind as long as a request to return is received by us within 72 hours of receipt of item. 

Once approved, refunds will be processed to their original payment method. We will notify you once this has been completed through email.

Ascent will refund the value of the goods returned but will NOT refund the value of any shipping paid.

1.2 Cancellations

If you change your mind before a tracking numbers has been generated, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.