Politique d’expédition
How soon will you ship it out after I order?
Our Usual dispatch window is 24 hours.
Can I cancel my order?
Absolutely. Just drop us a message with your order number and state your intention. If we have not shipped your order out yet we will refund you no problem. But if we did then we will look at each case individually.
Do you accept product returns?
No way, what will we do with it? Clean, repackage and send to other people? Once you have used product we do not want it back. It has been in your mouth and again, hygiene is important.
If you did not like something and want to figure out what to do, just write to us a message, tell about your situation and together we will come to a solution. We are very open minded about these things and are not greedy at all. So don’t stress and drop us a word.
How do I track my order?
We would have sent you a WhatsApp message as well as a confirmation email with the tracking number and a tracking link. If not, reach out to us through email or WhatsApp. Alternatively, you can go to the track order page and track your order there.